Industries
Google review tool for UK barbers.
Quick turnaround, walk-ins, regulars who’ve been coming for years. A fade that didn’t land gets reviewed before the lad’s home. Ollie writes the reply in your voice; you approve between the next two heads.
Why barbers need a reply rhythm
Most barber shops are one-chair-or-two operations. The owner’s in the chair eight hours a day and doesn’t want to spend the evening writing review replies in his front room.
What Ollie writes for barbers
Drafts match the short, direct tone barbers actually use. No corporate guff, no “valued customer” rubbish. They acknowledge a cut that didn’t land, offer to put it right, and don’t blame the barber publicly. For regulars they recognise the relationship without sounding cheesy.
Examples Ollie handles for barber shops
Fade complaint, two stars
"Asked for a 1 on the sides into a longer top, ended up patchy at the fade line and one side higher than the other."
Hey mate, fair shout — fade lines being off is on us, not you. Pop back in whenever you’re passing and we’ll sort it free of charge. Ask for whoever’s on the desk and they’ll know what it’s about.
Glowing first-time review, five stars
"First time in, walked in expecting a quick trim, came out with the best skin fade I’ve had in years."
Cheers Tom, glad you took a chance on us. Skin fades are where we like to take our time — get the lines right, blend properly. See you for the next one.
No-show / late complaint, one star
"Booked online for 11, didn’t get in the chair til 11.40, no apology, no explanation. Lost half my Saturday morning."
Hi Sam, 40 minutes late with no word is taking the mick — that’s on us. We had a walk-in run over and the booking didn’t get flagged like it should have. Drop in any time this week and your next cut is on the house. Ask for me on the desk.
Built for businesses just like yours. See the waitlist on the homepage.
Join the waitlist →